Privacy Policy
Last updated
Aug 6th 2025
Introduction
This Privacy Policy explains how we collect, use, process, and share your information across our systems and services. We believe in doing things simply, transparently, and responsibly — including how we handle your data.
Information you provide
Personal Information
When you engage our services or submit a project interest form, we may request contact details, including your name, email address, and company. This information is necessary to evaluate service compatibility and communicate with you.
Project Information
Throughout our working relationship, we collect and store project-related data including files, briefs, feedback, and final outputs. This data stays private. We use it only to deliver your project, not for training, not for resale.
Information automatically collected
Website Usage
When you visit our website, we automatically collect basic analytics using Plausible, a privacy-friendly tool. This includes your device type, browser type, pages visited, and time spent on the site. IP addresses are not stored. This helps us improve our site and services.
Cookies and Tracking
We may also use optional analytics services to understand how clients interact with our platform and improve our operations. You can opt out at any time by adjusting your cookie preferences.
How we use your information
Service Delivery
We use your information primarily to deliver the services you've requested. This includes communicating about your project, sharing deliverables, and providing customer support.
Service Improvement
Your information helps us identify areas for process improvements, streamline collaboration, and ensure a better client experience. We use internal logs to debug systems, track performance, and reduce friction.
Communication
We never spam. We use your information only to send relevant updates and respond to your messages. No newsletters unless you ask.
Data storage and security
Data storage
Your data is stored using secure cloud storage providers with encryption and access control. We retain your project data only as long as necessary for service delivery and delete upon request or inactivity.
Data retention
We retain cookie data and site logs only for a limited period, as required for analytics or regulatory compliance.
Security Measures
We implement encryption and security protocols for all client data and systems, including backups. We do not store payment information.
Information sharing
Third-Party Service Providers
We only share your information with trusted tools that support our operations. These include analytics providers, cloud storage providers, and client communication tools.
Legal Requirements
We may disclose your information when required by law, to respond to legal processes, or protect our rights and property. We do not sell your data under any circumstances.
Your rights and choices
Access Rights
You have the right to view your personal data, request copies of records, correct any information, or delete it entirely. You may also withdraw consent for data usage where applicable.
Control Options
You can contact us at any point to request data deletion, manage cookie preferences, or inquire about how we use your information.
Childrens privacy
We do not provide services to children under 13 years of age. We do not knowingly collect personal data from minors. If you are under 18, you must have parent or guardian consent to use our services. If we discover we have inadvertently collected information from a child, we will delete it immediately.
International data transfers
We work with global providers that may store data in regions outside your country. All transfers are conducted in compliance with applicable data protection laws.
Changes to privacy policy
We may update this policy from time to time to reflect operational changes or regulatory updates. We will update the date above and notify users where appropriate.
Specific rights by region
European users (GDPR)
If you are located in the European Economic Area, you have personal rights under GDPR, including access to your data, correction, withdrawal of consent, and data portability. You can request to restrict or object to automated decision-making and profiling.
California users (CCPA)
California residents have specific rights under CCPA related to the collection and use of personal data. We do not sell your personal information. You may request access to your data or deletion under this policy.
Other Regions
We comply with local privacy regulations where we operate. If you are a resident of a region with specific requirements, contact us and we will ensure your rights are honored.
Compliance and Certification
We maintain compliance with GDPR, CCPA, Privacy Shield principles (where applicable), and other international standards. Our engineering and legal teams monitor for new or revised obligations regularly.
To update your data, or revoke previously shared data, please contact support@conjex.studio with the subject line "Privacy Request."
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.